I can’t recommend Chicago Sewer and Drain enough!Thomas and his team are incredibly professional and have excellent communication. From start to finish, the process was fantastic. They were extremely reasonable for the amount of work performed and went above and beyond my expectations.I recently bought a multifamily building in Chicago and was dealing with serious plumbing issues. Thomas was able to come out the same day to inspect the problem. He carefully examined the catch basin and drain lines, identifying issues with the pitch and an improperly installed grease trap. His knowledge and expertise, especially in sewer work, were impressive—far beyond what you’d expect from a typical plumbing company.He recommended hydro-jetting the main kitchen line and sewer line, which included a sewer scope. While performing the work, they uncovered a severe block caused by bricks of grease from previous years of neglected maintenance. Thomas clearly outlined next steps and provided multiple options to address the issue with minimal disruption.They ended up power rodding from both the kitchen and catch basin to get through the blockage, followed by another round of hydro-jetting with a camera to ensure everything was cleared.Thomas is reliable, patient, and took the time to explain everything in an easy to understand way. If you’re in Chicago and need a plumbing expert—especially for sewer work—Chicago Sewer and Drain is the company to call. I’ll be using them for all future plumbing jobs!
Lindsey Page
1726103313
Use this company. Period. They are absolute life savers. Long story short we bought our home recently and have had 3 major plumbing issues. For the last and biggest issue we called Chicago Sewer and Drain Professionals. They identified the source of our sewage backup in minutes. ABC wanted to take off our entire toilet off to get access to identify the problem. This company is reliable, trustworthy, and very very good. There prices are great as well. This was a fantastic father-son team that you simply just don’t see this type of work anymore. I will use them anything goes wrong and plan on recommending them to all of my friends and family.
emma smith
1720635650
These guys are very professional. They do good work and they communicate and work with you every step of the way. Thank you Thomas for all of your help. I will be using you again.
Cody Koster
1712452342
I had a clogged sink that I tried to fix myself and couldn't get it with my snake and drain-o. It wasn't an emergency like a broken pipe but a kitchen sink is pretty important. Tech was in my kitchen on a Saturday within the hour. Price was reasonable, quick service, problem fixed.Will use again and highly recommend.
Marcos Esparza
1705631484
Gave a last minuet same day emergency call and they did not disappoint. Arrived to my house within an hour of calling and got straight to working. Within an hour my washing machine pipe was replaced and working. Quality work from them. Highly recommend.
Carmen Heredia Rodriguez
1705622948
My husband and I have had the bad luck of having the same pipe burst two years in a row due to the extreme cold. Chicago Sewer and Drain has saved us each time. They are professional and efficient, and shared advice with us that ended up leaving money in our pocket when they easily could have recommended work that would have earned them some cash. I will call no one else!
SALLY GONZALEZ
1703738233
I just moved into my new home and two weeks later discovered an urgent plumbing issue on Christmas Eve. Water and debris all over the basement floor. I was dismayed and unsure of who to call or what to do. My brother recommended I contact Chicago Sewers and Drain Pros, who he had recently used with positive results. Thomas and his team came to the rescue. They swiftly assessed the situation, kept me informed throughout the entire process each step of the way, and resolved the issue without any hesitancy. Thomas was not only honest and transparent, but also maintained a high level of professionalism. His team worked fast and cleaned up after they were finished. Thomas walked me through all my options and shared videos & pictures of his findings. The reasonable price quote and their efficient service have made me a loyal customer. I highly recommend Chicago Sewers and Drain Pros to anyone in need of plumbing services. I will be contacting them for my annual maintenance.
Robert Power
1703613303
I called Chicago Sewer and Drain to fix several plumbing problems in my house. They replaced a cracked Sewer line, drain rodding and replaced a toliet. They worked on Christmas Eve to finish the project. What a great company and I will continue to use them.
Dustin Voss
1701721055
Thomas was super flexible and communications were excellent. We had a, lets call it boutique, problem which we noticed when sewage smell was being emitted from our basement floor drain.Chicago Sewer & Drain helped diagnose the problem, explained options, and saved us money where a less reputable company would have charged for services that would have been a bandaid and not a fix to the problem. I will definitely go back to Thomas and Chicago Sewer and Drain for the next time I have trouble.
Tony C
1700087695
Thomas came and helped me out with all of my concerns. He’s so good at figuring out how to communicate with you where you’re at - at first he didn’t use any jargon but he figured out what I knew and started giving me the more technical stuff. He gave me great advice on next steps, and was super forthright about what I didn’t need to do - he didn’t try to upsell me or rush a job that could wait. Very honest guy, would work with him again.
LowCo Sewer & Drain LLC
1696107467
Great service called Chicago sewer and drain and they where on time and great to deal with highly recommended
Joe Velas
1693507308
Both David and Raul were very professional and explained every step of what was being done, of the inspection of the main sewer line and of the hydro flush process.
Jordan Devenport
1692646969
We needed service in a short period of time and David and Thomas were extremely responsive and available to help. David was able to address our issues in a timely manner and explained things thoroughly. We would definitely consider them for future plumbing needs.
Bill Baykan
1692530704
I can't speak highly enough of Thomas and his team. We had a leaky, substandard exterior drain line that was undermining the concrete walkway above it. Thomas was incredibly proactive and responsive to questions and inquiries, professional in every way. He always kept us informed about his process. Without doubt I would hire them again.
Randy mcknight jr
1692278140
David was very professional,punctual and knowledgeable I definitely recommend
Ana Garcia
1688856588
After the storm my ejector pump died. I called and David came out within a couple of hours. He replaced the pump and verified that it was working. David even gave me additional advice on future plumbing projects for which I will be calling. Thank you Chicago Sewer and Drain Professionals!
Carlos Villarreal
1687564869
By far the best service Ive had from a plumbing service. David was knowledgable and friendly. Will definately continue to use them for future services.
Mike Harris
1685120276
They did a great job, affordable, reliable, arrived quickly and handled the business for sure. Hopefully, we don’t have any other issues but when/if we do these are the plumbers we are calling. Hands down!
Jimmy Nelson
1677709811
Very knowledgeable & outstanding expertise! Will definitely use again for further plumbing issues! Great team, thanks again guys!
Mathien Mathien
1673973541
These guys were on time, they called 30 minutes before and told us exactly when they'd be here. They took a quick pic of our pipes behind our basement bathroom and after talking for a while about our issues they gave us some at home solutions we could try ourselves before we paid for a more expensive and in depth option. This speaks volumes on the integrity of a business. Hire these guys, they know what they're doing and they are not after your pockets.
Mary Penn
1668612992
Super professional and patiently explained the advantages of repairing our catch basin for a 6-unit building, and explained why tearing up and re-routing all the plumbing to get rid of the basin was a bad idea. They actually came out twice to help us decide what to do, as we were getting wildly different opinions from other plumbing outfits.
John Kerkstra
1665589026
Daniel replaced a bath tub drain assembly for me. It was in a really, really tough spot in my crawlspace. I cannot thank him enough.David inspected and hydro-jetted, and really explained whats going on, illuminating some problems i didn't even know about.Both of them are real professional and know their stuff. I'll definitely be calling them first next time I have a plumbing problem.Thanks guys.
Sandra Brooks
1649109754
Dave was very professional and explained to me what caused the problem and how to prevent future problems. I would recommend this company to family and friends.
Robert Floyd
1645634076
Excellent service
Joe David
1642367967
Highly recommend these guys. Called in on a Sunday morning after another company canceled. I had had a different well known company snake line my sewer last year and never offered hydro jet and claimed I needed a 12k dig and installation for clean-out. I decided to hold off on that and see how things are progressed for the year. When the issue came back up on a Saturday night, I called this morning and spoke to Thomas, he clearly walked through how his team could be out later this afternoon to fix problem. David showed up on time and completed a thorough Hydro jet and fix my problems without me having to spend on unnecessary extensive repairs. I will use this company going forward for regular ongoing maintenance to make sure my issues with tree roots and other buildup is prevented. I highly recommend this honest reliable team.
perry Pointer
1636149595
I called Thomas on a Saturday afternoon, I didn't expect him to come to my home until Monday. He was there on Sunday morning. He had all the modern equipment to repair my sewer fast and efficiently. He was very courteous and attentive to my concerns. He will be my go to from now on.
Susan K
1626815977
We used Thomas to identify the source of water back up and leak. This led to a major sewer repair which they addressed in a timely and professional manner. I recommend Thomas and his company for your sewer and drain needs.
S
1625051191
I called on a Friday after I had water in my basement from heavy rain storms. They were there Saturday morning to assist me. They took care of the issue and I no longer have water in the basement and the water is not backing up even after several more days of rain storms. My plumber was David and he was very professional and he kept me informed of everything he was doing.
Tami Lux
1621557188
Wow!!!! What an amazing company!!!! I would give them 10 starts if I could. We recently purchased a house in December and with in a few weeks it reeked like sewer. We had multiple company’s come out, no one could fix the problem but of course they charged us for work we didn’t need and didn’t fit the smell. We have a 18 month old, our new house smelled so bad it was giving me a headache. Thomas came out and he was determined to figure out what was causing the sewer smell. He was able to figure it out and they fixed it!!! They showed me what they were going to do and told me what the total would be for the work. They were very professional, reliable, friendly and honest( which is hard to come by in plumbers) I would highly recommend them. I will using them again for all of our plumbing work and referring them to everyone I know. You truly can’t go wrong with hiring them.
Jozefa Dab
1610240749
You can’t go wrong with this company. Thomas was very responsive, professional and knowledgeable. He arrived within an hour of my call and fixed my clogged tub drain in timely manner. Also the pricing was reasonable for the service. I strongly recommend this company.
Delinda Stanford
1597172010
Well they say 3rd time is the charm....we had two other companies to repair our plumbing issues and they were unsuccessful however this place came out and got their hands dirty. They new exactly what needed to be done. Very down to earth people and very knowledgeable about their business.. thank you for your service's
Bryan Brasher
1594516477
Had an outside drain that was clogged and would spill into the house because of it. They came out and were very upfront about what they would need to do and what the potential problem was. They solved my issue while also discovering another potential problem which they clearly showed with their camera equipment. Highly recommend!
Jamella B
1593118245
The main line from my home to the sewer needed repair. Thomas from Chicago and Sewer gave me a fair quote and did a great job. I wouldn't hesitate to hire this company again if needed.
Jackie Davis
1581391684
I was very happy with the honest and quality service of this company! We had to dig up our driveway and replace some pipes. They helped us with this stressful situation by taking care of everything from start to finish. (permits, digging, pipes, replacing concrete) They were very professional and communicative and I would absolutely call this company again with all my plumbing/sewer needs.
Tom Micinski
1580261515
Chicago Sewer and Drain Professionals did a great job! They located the blockage in our sewer drain, recommended a solution and then eliminated the blockage. They were very professional and did a great job!! I am recommending them to all my friends.
Cathy Micinski
1580066620
So happy we found Thomas and Chicago Sewer & Drain. They were able to work us into their schedule on a weekend. They are knowledgeable, professional, and thorough. They explained the problem and showed me what they were doing to fix the problem. They went above and beyond to help us out. Highly recommend this group!
A Valerie Acosta
1577657359
Great company! Came out within hours! We had a big issue and they kept the area clean and took care of the problem. Professionals!
Miljkan Dosen
1574773337
Tommy is great, I had a leaking pipe, he handled the issue in no time and had it fixed. I highly recommend this company.
John Mendoza
1571671726
Hello just had a tub faucet leak in my basement and Thomas came out and repaired it right away. No more high water bill thanks 👍
Mayhem
1570855077
Very Excellent Work.Came the very same day and charge was fair workers were friendly and a over all amazing experience.Very Recommended if you’re looking for fair price at an excellent job
Beverly Woodard
1570744213
This company is good; professionals is what they are. They were punctual and courteous. They went deep into the problem. Price was a blessing to me. I highly recommend them.
Alexander Katsoulias
1570329663
Couldn’t understand the problem in my kitchen, until the pros showed me where it was clogging. Fixed the kitchen drain line.
